Jet Airways
POOR OPERATION & CUSTOMER SERVICE

COMPLAINT

i BOOKED TICKET FROM HYDERABAD TO LUCKNOW VIA MUMBAI FOR 12TH OCTOBER FOR ME AND MY WIFE.TICKET NO.5892870788162 - 63. I CHECKED IN AT HYDERABAD AND GOT THE BOARDING PASS FOR LUCKNOW ALSO. THE FLIGHT WAS SHOWN TO RUN AT NORMAL TIME. ON ARRIVING AT MUMBAI THE DISPLAY WAS ALSO FOR THE NORMAL TIME I.E. 10.30. HOWEVER AROUND 10:15 THE DISPLAY WAS MADE ON THE NOTICE BOARD FOR 12:50 PM.

I CHECKED ON THE COUNTER I WAS TOLD THAT FLIGHT WAS RESCHEDULED YESREDAY. I DID NOT RECIEVE ANY SMS OR MAIL FOR THE RESCHEDULING. THE BIARDING PASS ALSO HAS THE NORMAL TIME.

THIS MESSED UP MY ENTIRE PROGRAMME. EVEN ON ASKING AT THE COUNTER THEY REFUSED TO EVEN PROVIDE BASIC COURTSEY OF GIVING SNACKS / MEALS COUPAN.

S P MISHRA

09415015010

shivemishra@gmail.com

Company: Jet Airways
Country: India
State: Uttar Pradesh
City: Lucknow

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