Jet Airways
Uncomfortable seats

I refer to my travel on 7th June by Jet Air Pnr EJOXKH. The flight 9W120 was quite satisfactory, but the onward flight 9W5305 was very unpleasant.

The main grievances are:

a) The seats allotted to us 41F and 41 G were very uncomfortable. The arm rest separating these seats were fixed type making our seating all the more uncomfortable.

b) These seats were 4 in a row whereas those in row 40 were 5 in a row. The problem was that the entertainment and viewing screens were at an uncomfortable viewing angle, being fitted behind the 5 seats in row 40. This resulted in strained neck at the end of our travel.

c) Seats in Rows 41 and 42 seem to be add-on with a view to crowd in as many seats as possible. Proper passenger comforts aspect have not be addressed.

Company: Jet Airways
Country: India
State: Maharashtra
City: Thane

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