Jetlite Airways
Issuing two tickets for one seat

This is to draw your attention towards the extreme inconvenience which my mother and i went through while traveling from Srinagar to Mumbai on jet lite flight number S2 0105 seat number -14A and 14B on 26/05. when we boarded the plane to my surprise there were two people already sitting on our seats . when we approached the air hostess she told us to sit on some other vacant seats, but there was no vacant seat . so we asked her again where to sit and why we should sit on some other seat when we have our seats booked well in advance .to that she shouted on my old mother and started arguing .after this she made us to sit on seat numbers 23A AND 23B but this was not the end of it . when we reached Delhi

other passengers from delhi boarded they came to us and asked us to vacant the seats as those were their seats at that time another flight persor came and asked us to sit somewhere else he made us to sit on two seats far away from each other and after some time asked us to get up when other passengers claimed that it was their seat.this confusion was going on for about 25 minutes, which caused my sick mother [age-63yrs] and myself tremendous mental agony.i want to ask jet airways how can they be so careless how can they issue two tickets for one seat? i want my complaint to be redressed immediately.

Company: Jetlite Airways
Country: India

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