MakeMyTrip.com
Over charged for air ticket

On 6-3 i booked air ticket from Ahmedabad to Bangalore by Go air.date of journey was 08-02.

during the booking process the electronic sytem which takes care of payment from debit card of SBI failed and on second attempt also failed. only on third attempt the ticket got confirmed. when i checked my account in SBI after completion of my journey, the amount Rs 5178/- has been deducted from my account twice. (total Rs 10, 356/-).

i am repeatedly contacting customer service from Make my trip for last 49 days as on date.so far no action has been taken, every day a new person from customer care comes up and asks for bank statement, same has been sent to every one who asks for statement.

this is a very bad service and they don, t have a basic curtsey to reply me and inform me about the status of the complaint or the action taken from their end.

they have a standard electronic reply format which glares at me every day as a reply to my mails.

Company: MakeMyTrip.com
Country: India

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