Jk tyreltd/honda siel india
Wearing of tyres under warranty n non address of complaint

Dear executive

pl find below the two mails n complaint no 31100466 lodged against honda siel india/jk tyres.

instead of repeated reminders n requests honda siel indai/jk tyres limited failed to replace two low quality radial tyres provided to mr deven datta in his honda city (vmt model) purchased on 22 sep 10 (veh registration noCHO1AE7836) which were worn off within the warranty period

n have been giving lame excuses for the loss caused to the customer and a huge embaressment n financial loss caused to the customer by the company.

ur requested to please pursue the matter n takea serious action the company fo the embaressment n loss caused to the customer

regards

deven datta

pl call at 9410357404, 9780900166, 9478302821

From: "deven datta" devendatta1@rediffmail.com

To: customer_relations@hondacarindia.com

Cc: devendatta1@rediffmail.com

Subject: complaint no 31100466

dear executive

urresponse to the complaint no given above is not satisfactory as per the customer, u r requested to pl advise any other suitable dealer other than divine honda to pl check the vehicle tyres since the reply given to me by divine honda executives is not acceptable because of the following reasons;

1. the mechanic agreed to the wear n tear but the executive didnt.

2. i was being told by the executive that radial tyres ar e for comfort n they have lesser life (is this the logic on which honda siel works???),

3 becuaseof the load of the engine in front the tyres have worn off???

4. radial tyres have lesser life because they r costly...(does it soundsense???)

5. there is no requirement of tyre rotation before 10000kms even if the veh had plied on rough road conditions...(this is when ur executive was told tht veh had travelled i rough condn in initial 5000kms)...

lastly if u all r of the same opinion then pl lemme know the contact address of following

jk tyres limited

honda siel international

consumer court of india

LAST BUT NOT THE LEAST PL ADVISE DIVINE HONDA NOT TO CALL ME SINCE THE PEOPLE AT DIVINE HONDA JUST" WANT TO SEEN HEAR WHAT THY WANT TO HEAR IRRESPECTIVE OF WHAT THE CUSTOMER IS SAYING"... N ARRANGE A CALL BACK FROM A SUITABLE N SENSIBLE EXECUTIVE OF UR ESTEEM ORGANISATION TO CONTACT ME AT

9410357404, 9780900166, 01352104584

DEVEN

Company: Jk tyreltd/honda siel india
Country: India
State: Uttarakhand

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