Kalyani Motors
Maruti Swift service

Hi,

I got my Maruti Swift serviced at Kalyani Motors (Mysore Road) last month to realize that the mileage has dropped drastically. Also, I had few complaints as to the gear box which always has some problem while shifting to reverse gear. Even that has remained same. The washing was also horrible.

Few days back an executive from Maruti Regional office had called to enquire the quality of service. I had informed these details to her and she confirmed that one of the engineers from the Service centre will come and rectify the same.

Finally an engineer had come to check the vehicle and he mentioned that how can I expect an engineer to tune the mileage on the spot and just handed over a washing coupon. He also mentioned that mileage can be checked only after I complete 10, 000 kms and until that time use the vehicle in the same condition.

I am just wondering what was this eye wash all about. If the engineer is not going to resolve the issue... why was he sent to my place.

Can you please suggest the next course of action.

Thanks and Regards,

Raghavendra S

Company: Kalyani Motors
Country: India
State: Karnataka
City: Bangalore

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