KHIVRAJ DIAMOND
FAULTY PULSAR 135CC DELIVERED
- 04-19-2011
- 297
Dear Mr. Rajesh Bharonda
As the vehicle (Reg No. KA03HG3198 Pulsar 135) was taken to your service center by your mechanic from my house after i report the error in starting trouble. The same vehicle was given to your service center for the same repair/ complaint and the vehicle was kept in your service center for more than 5 days and tested by your best mechanics and delivered to me. each time i take a delivery it gives the same trouble. (Does not start automatically / kick start will not function). I am convinced that you do not have trained mechanics who can identify what is wrong with the bike. I am using Bajaj vehicles since past 25 years. This time With Pulsar 135cc Bajaj has given me a faulty vehicle which has starting problem since the day one. i had mentioned in each service checkup. If you want to proof that the model had faulty electrical electrical circuits and the company had recalled as many as 50 bykes in Indonesia. proof is available in internet.
I do not need the bike in any repair state. I have lost the trust in your mechanics and the promises they gave all these days. Khivraj diamond indianagar branch has no such mechanic who can identify the problem and rectify it. All these days you are taking the customer for a ride... I do not accept any thing less then a replacement of NEW BIKE from Bajaj.By force if you try giving / delivering the bike to me. I am going to destroy my bike/ which is my property in a public place giving enough reasons of dissatisfaction of service from bajaj diamond.
What you spoke when i was in your showroom and what have to written in this mail does not match. I do not need my bike in repaired state. Same promise of nothing will happen was given to me a month ago when i took the bike delivery from your showroom and the bike failed to start in a critical time when my father was serious. I lost my father on 8th april. The bike was standing in front of my house like a dead rock. Baja does not need anything more than this negative sign of people pushing the bike and failed to start the bike everyday on the streets of Bangalore.
expecting your early reply,
K. Manjunath
9845474187.
On Tue, Apr 19 at 1:09 PM, Indiranagar Service wrote:
Dear sir,
Your vehicle bearing Reg No. KA03HG3198 Pulsar 135 has been ready, we checked all the parameters and we have changed self start relay under warranty. Now the vehicle absolutely normal we test rided your vehcile for last 4 days continously and we found no issues. Kindly informing you to collect the vehicle or we will deliver the vehicle to your place.
Regards.
Rajesh Bharonda
(works manager)
Company: KHIVRAJ DIAMOND
Country: India
State: Karnataka
City: Bangalore