Kingfisher Airlines
Flight cancelled, alternate arrangement provided is ridiculous

I had booked flight tickets for myself, wife and our 6 month old from Hyderabad to Raipur on Kingfisher Red flight IT2191. The booking was done on 24 Aug and the flight date is 9 Sep 2010. The PNR numbers are JVLYJX and FNICGL. I got a call today (2 Sep 2010) stating that the flight is cancelled for operational reasons (??). On calling up their help desk number, the alternative offered is to take the 6.30 am flight from Hyd to Delhi and then the 6.30 pm flight from Delhi to Raipur. Quite a ridiculous itineary. There is another (Jet) flight from Hyd to Raipur but they are refusing to put us on that. The flight tickets for that Jet flight are quite expensive (Rs 6700) compared to what they were on 24 Aug (~Rs 4500). The representatives I spoke to at the B'lore office were Bhavya and here supervisor Nitesh Kumar. They were trying to justify the new itineary - quite ridiculous actually.

I fail to understand how the airlines can get away with such things. I request the concerned authorities to take action against them.

Company: Kingfisher Airlines
Country: India
State: Andhra Pradesh
City: Hyderabad

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