Kingfisher Airlines
Wait listing of a confirmed ticket

I booked my tickets on Bangalore-Mumbai-Udaipur (Hop flight at Mumbai) flight through Kingfisher on 22nd Aug. Travel dates confirmed by KF for 4th Nov. The original flight departure time of BLR to Mum got revised from 9:05 IST to 6:50 IST and hence I felt it wise to check the timing on 3rd Nov evening.

To my extreme horror, I was told by the KF CS executive that my Mum-Udaipur ticket has been put into waitlist category as the flight IT-3157 has been cancelled. I requested them to accommodate me somehow as I was traveling with my family (wife and 2 small kids) and could not have taken a chance to reach Mumbai to be only denied onward journey.

The CS Manager and the various executives (to whom I spoke/requested multiple times) were apologetic but none provided any solution.

Surprisingly, KF did have another flight (IT-3162) at exactly the same time from Mum-Udaipur (11:35 AM). I could just guess the reason as Jet Airways was charging INR 17, 000 per ticket for the same sector.

There are no intimation to me even on putting my 2 month advance booking (confirmed ticket) into Wait list category.

Impact on me and my family: My elderly parents were heartbroken and my mother actually fell ill and had to be given sleeping pills.

Company: Kingfisher Airlines
Country: India
State: Karnataka
City: Bangalore

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