Kiran Motors
Miscommunication and bad quality of service

I had a bad experience with Kiran Motors True Value Workshop... had given car for service and repairs few days back as I was experiencing some problem while driving, the EDUCATED service engineer from Kiran Motors told me that it is clutch problem and once the same is replaced than everything will be fine. So in Mar'11 I gave them my car and they replaced defective part with new one (as they updated me and shown me faulty part also have bill of same) and assured me that the problem will not occur now but today while writing this comment it is less than a month and problem started again... when contacted workshop manager than he directly put an allegation on me that it is my bad driving style due to which it has again come up and we do not take warranty or guarantee of things like clutch, breaks and cables.

After lot of discussion and repeated visits today they have again taken my car for check up and will let me know the status by evening.

My concern here is firstly, I own three cars and drive them my self moreover I am driving since last 18 yrs than how come my other two cars do not have this type of problem, Secondly if a customer is ready to pay for services and parts than why these type of dealers do not listen to customers and do the things which is value for money and fix the problem once an for all.

Guys, please be aware of such dealers and save your hard earned money.

Company: Kiran Motors
Country: India
State: Gujarat
City: Ahmedabad

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