British Airways
Non cooperation and differential treatment

Hello,

This is to compain about the poor services and non coopertaion received aboard the British Airways flight BA118

my ticket number being: ETKT 125 1767430197 from BENGALURU to LONDON LHR on 20 MARCH.

the staff onboard suggested i keep my seat UPRIGHT for the whole duration of the flight that is TEN HOURS so as to not cause discomfort to the tall gentleman in the seat behind mine. They refused to heed my request for different arrangements and suggested i switch seats when i was infact travelling with my business associate. My flight was acutely UNCOMFORTABLE and has left my back quiet sore. Also the tone of voice and body language of the attendant was rude and inappropriate. I am very disappointed and have decided not to travel with British Airways in the future and I shall recommend the same to family and friends. This is not the treatment we expect from a reputed organisation and we hope you do something about it.

Sekhar. D.S

sekhar@sfsequipments.com

Company: British Airways
Country: India

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