Makemytrip.com
Fraudulent activities

luesblue
12-06-2010
26

I had booked a ticket (MakeMyTrip Booking ID - NF25134861027) under the BUY

1 GET 1 FREE scheme.

The return ticket was booked under the MakeMyTrip Booking ID -

NF25134959833.

alomost two months have passed and i have yet not received any refund for the makemytrip.

when i first called up their call center they told me that i had not filled in the FLYFREE code while doing my bookings. i clearly remembers having filled that code while doing my bookings. they asked me for some details of my web browser etc which i provide immediately. they asked me to write an email to the helpdesk.

when i lodged the complaint with them (reference ID 101113-015531) they simply informed me that i was not eligible for the offer. they did not even care to tell me this time under what pretense they were refusing my eligibility. countless mails later there is no response from them on my query.

all phone calls to them are disconnected midway.

this is total farce on the consumers and there is no redressal of complaints.

I urge ministry of civil aviation and your website to initiate action against such fraudulent practices.

these companies are simple duping the customers of their hard earned money.