Makemytrip.com
Refund of booking

Dhiraj Tripathi
12-28-2010
167

Hi 28th December

I have done train booking through makemytrip. Details are as below

Transaction Details

PNR Number: 8531716693 Booked On: 01-07

MakeMyTrip Booking Id: RAL60001505266 Ticket Type: E-Ticket

Class: AC 2 Tier Fare: Rs 1348

Date of Journey: 03-07 IRCTC Service Fee: Rs 20

Bank: Citi Bank MakeMyTrip Service Fee: Rs 20

Train No: 2101

From Station: Mumbai (LTT) Quota: Tatkal

To Station: Durg (DURG) Tatkal Charges: Rs 300

Ticket Details

S. No. NameAgeSexCoach No./Seat No. Res-Status

1Rajesh Tripathi 53MA1 / 16CONFIRMED

I cancelled the booking as the train was late for more than 7 hours

This is their reply which i got

Greetings from MakeMyTrip.com.

We wish to acknowledge the claim filed by you for Booking Confirmation Number RAL60001505266, PNR No. 8531716693.

Since the day i have cancelled six months have passed and every time i call to their costumer care the standard answer i get is its under process with IRCTC.

first they told me it will take 90 days to get my returns but 6 months have passed and i have not got my refund till today and they still are saying its under process with IRCTC.

Please help me with this or guide me how to get refund back because its getting very frustrating for me.

Regards

Dhiraj Rajesh Tripathi

Cont - 9769854585

Date - 28th December