Makemytrip.com
Cancellation refund

vndkdm
08-02-2011
109

I had booked air ticked from delhi to jammu on 25.5.2011 through net banking with booking id reference no. NF251176316447 but the above was cancelled though net banking. The makemytrip has confirmed through mail that your refund amont of Rs. 4033/- has been proceed on 7.6.2011 under UTR no. P11060813308474. I have again contact in customer care and told him the above issue. they have told me that you may contact your bank branch and verified the above refund. I have visited SBI bank told the above matter. They have checked and told me that the refund amount has not been reflected in your account and nothing is pending in our record. they have also issued a certificte wherein mentioned that the above amount has not credited in his account. I have again contact in customer care and explained the above discussions. They have again told me that you may give us another bank details. I have given the another bank details but after lapse of 2 and half months the result is still as before stand.

You are requested kindly solve the my above issue and register my complaint against Makemytrip.com. I have all mails records of my requests since june

VINOD KUMAR

202, Khureji Khas,

Parwana Road,

Delhi-110051

Mob. 9891161081

MakeMyTrip India Pvt. Ltd.,

103 Udyog Vihar Phase I,

Gurgaon - 12 Haryana, India