Maruti
3 months delay in giving RC book & falsification of date of purchase to avoid fine

Dear Sir/Maam,

I, Bidhu Sekhar Mishra, a resident of Vill-ThanaThana, Po-Mangalpur, Via-Pipili, Dist.-Puri, Orissa-752104, purchased one car Maruti ALTO Chasis No. 1736360 on 20-10 & the payment duly made by the financing bank HDFC Bank on 24-10, inclusive the cost of road tax, RTO registration & insurance, from M/S. NARAYANI Motors, 56 & 57 Rasulgarh, Bhubaneswar-10. While selecting the dealer I have come across the good name & fame of NARAYANI Motors.

I was assured by the dealer that the RC book would be handed over within 7-10 days of the purchase.

1. I kept waiting for RC for more the than 3 months, During this waiting period, I contacted the dealer's point a number of times but got unsatisfactory reply. I also contacted the customer care cell of NARAYANI Motors, the person there was also side tracked suggesting me to wait few days more.

2. But after more than 3 months I received the RC book dated 29-01 on 04 -02.

3. Thus the dealer M/s. NARAYANI Motors shifted the date of purchase from 20-10 to 24-01 on the RC book.

4.By such false declaration in record I might face trouble during MV checking & moreover this falsification in record has put the RTO in revenue loss. It will also create non coverage period of insurance & road tax period.

5. On pointing out this mistake, the staff accepted that to avoid the penalty by RTO for this 3 months delay period in registration, they have done so.

6. Finally on 04-02, the RC document was handed over to me showing the registration date 29-01 no. OR-02BL 7716.

7. During waiting period for RC, I could not utilise the vehicle inspite of having dare need, kept standing the vehicle in the garage. Hence, I had to hire the vehicle from the market by spending a huge, which was very much harassing. With this wrong date furnished to MV Deptartment, my problem grown bigger & still exists.

I had written to the authorities of M/s. NARAYANI Motors twice on this but haven't got any reply.

I hope you understand the gravity of my problem created by the dealer M/s. NARAYANI Motors. I need your kind consideration on this & seek your advice.

Thanks & Regards,

Bidhu Sekhar Mishra

M- 9861315371 / 7809909330

Landline- 06758 244095

Company: Maruti
Country: India
State: Orissa
City: Khordha

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