Maruti Alto
Not giving satified service and ans

Dear sir,

I bought Alto car from Kiran motors so I prefer to make service at Kiran Motors it self. But this time while I bring my car for servicing eventhough I have 9 point service card free no one is bother to take my car. But A good service man Mr. Vipul took my car. Then after with his guidance I convert it in to paid service. After taking test drive he told me that suspension had a problem. So as per him the front left jumper shoul be changed So I gave him authoriztion to change it.

But after taking deleivery on 12/04 at 8:45 PM I felt that there was a problem in allighment. which was not there while I put my car.

When I complaint about it he told me that make allighment and then bring the car at SG highway work shop then he would take my car.

So is it so that while I put my car in to very good condition and bring it in to bed condition even though servicing.

When I talked with him regarding it he told me that in to service all tyres removed. SO isn't it duty of the person or company who removed my tyres?

else Kiran motors is only to make money from the service not for the customer satisfaction?

I had a complaint that the brake is not working while I drive on CNG kit. which is not solved.

I think this step is taken in to action.

Plz. send a person to my place and make it ok because it caused from Kiran's fault not from my side.

My car no is GJ 1 HM 2260

Even though they are not bother to fill up any feedback from from me.

So is it so that all feedback forms are filled by you it self so that Maruti Suzuki would not get any complaint about it?

REGARDS,

Hraday Mehta

9429112772

Company: Maruti Alto
Country: India
State: Gujarat

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