Maruti
Poor quality of tyres

I am Thangadurai, from Chennai. I bought an SX4 ZXI model on 29th May

(registered as TN22 AV 9449) as one of the first set of this kind

car buyer. I was impressed by the height of the wheels and some

features which others did not have. Some small problems I noted had not

been solved as the turn signal shift not coming back to normal after

turns (may not be nearly 90*). The other problem with wheel balancing.

When I run the car on or over 120km speed, I felt vobling or vibrations

which I felt bad in driving at highway. When I made a complaint, the

Maruthi dealer could not attend to it for the reasons known to none.

The major problem I faced with the tyre. With in a run of 3000 km, one

of my tyre got puncture on a regular smooth road. The tyre gave up a

small hole, as no trace of nail or external damage found. The tyre

could not be repaired because of its big hole. I did run the car after

the puncture just to take my vehicle to the side of the road for

parking, that is all. I am not satisfied with Maruthi people could not

make anything except directing me to buy a new tyre with the JK tyre

distributor at a 25% discount only. Now after a run of 21000 km another

tyre got burst during running.

Very recently, I took the vehicle for wheel balancing at Lal brothers

one of the good wheel balancing centres in the city, the technician

asked me to change all the JK tyres to some other, because of the poor

quality which is common with the JK tyres coming with new Maruti SX4. I

am worried of the tyre with the premium vehicle by the NO.1 car company

in India. I like the car over all, but when think about its tyres, I am

completely dissatisfied about not only the quality of the tyre, but the

reaction shown by the dealer and the tyre company. The tyre company completely rejected my request.

Company: Maruti
Country: India
State: Tamil Nadu
City: Chennai

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