Maruti Dealership
A painful story

Dear Sir,

One of my friend and me wanted to buy a new WagonR VXI model. We have enquired few dealers in Kolkata. But we did not find any sync in there words. One of them told the car is not available and there is a wait for 60 days and other one told it will be given within 15 days. The other dealer told that it will be poor or rejected car. We were confused.

Also one of them told there is a cancelation fee of Rs. 2000 and other one told there is no cancelation fee.

Anyway we booked the cars in two separate dealers. My dealer told me the car will be delivered within 15days. They are till on their words. But what they did they asked me to buy few accessories. But what I fill that those are costly and sub-standard than other products in the market. So, I have requested to cancel those orders but they did not agree. I have also requested them to put under-coating for my car but I was told it is not required. When I inquired more I came to know dealership do not have proper man power to do so at this time. I am till waiting for my car.

I am very sorry to let you know I am very unhappy with my experience. Also I am very unhappy with this type of push sell and dishonest behavior from dealership.

I am not sure if anyone will read this email or not. Also I am not sure I will be compensated for it. But as a customer I want to share my bad experience. Hope this will not happen in the future.

Company: Maruti Dealership
Country: India
State: West Bengal
City: Howrah

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