MARUTI SUZKI /CAR WAGONR
UN Usual Occurance: Tyre Burst

Sir,

Having faith in the reputation of Maruti Suzuki, in spite

of several offerings and other discounts from other car

manufactures, I ventured to buy a car from your end.

I got the delivery of the new vehicle on 10 the May from

Mandovi Motors, Mysore. Proudly I was approaching my residence with

the New Wagon R bearing registration No KA - 09 Z 2873

But my happiness was short lived. To my horror the vehicle came to

a grinding halt with an explosion sound. Immediately I

came out of the car and found that the front tyre in bursted condition.

The area is a plane one with a small projection of a step and

no other sharp objects or materials.

It is quiet unnatural to get the tyre bursted on such a plane area.

It may be due to the defect of the material or improper pressure

filled by the dealer or the company might have led to the tyre bursting.

The very next day I approached the Mandovi Motors expecting

a solution to this problem. But the humiliating and inhuman

treatment from the the service personnel added salt to the

deep wound. They just refused to attent the problem by telling

it is not covered under warranty..

I hope the Maruti Suzuki will realize the gravity of the situation

and do the needful to keep the reputation of the company intact.

The vehicle details are given below

VEHICLE: MARUTI WAGON R VXI BS4

CHASIS NO: MA3EWDE1S00101722

ENGINE NO: K10BN4037304

Delivery date:10/05

Tyre Make: APPOLLO

Dealer: Mandovi Motors, Mysore

Yours Truely

Latheesh. K

Company: MARUTI SUZKI /CAR WAGONR
Country: India
State: Karnataka
City: Mysore

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