Maruti suzuki india pvt ltd
NO REPLY FOR COMPLAINT LOGGED AT MARUTI SUZUKI KOCHI REGIONAL OFFICE ON 16TH APRIL

Respected Sir,

My Name is Jerin George. K from Thrissur district in Kerala. I had booked for a test drive through Maruti Ritz website on 27th March in internet. At the same time i got a confirmation email from maruti side giving the test drive no, dealer who will be contacting me for offering test drive. Now the dealer didnt contact me till 20th Aprilfor test drive, so i booked a complaint at the Maruti Suzuki Regional office located at Kochi by sending email to contact@maruti.co.in. The said complaint was closed twice without intimating the solution to me and i had reopened the case last week. Now when i called the dealer BRD CAR WORLD LTD, Thrissur, they shouted at mne abused me with bad words and didnt give an reply. So i called upon the regional office but they knowing my number in ID caller the lady over the reception is not picking up the call. Now why is this company personal behaving likethis to customer who go up with a complaint? Is the functioning to help the customers or to help dealer to tortue a customer who comes up with a compliant?

Plesae do Help me.

Hoping your Kind cooperation into the matter.

Yours Faithfully,

Jerin George. K

Flat No:8A, Navani Princess,

Bennet Road,

Thrissur-680020

9496340361

Company: Maruti suzuki india pvt ltd
Country: India
State: Kerala
City: Thrissur

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