Maruti Suzuki, Swift VXI
Delay in delivering Serviced ca

I had given my vehicle for service i.e. just to paint only the bonnet on 18.1.12, they informed me that I can get the vehicle with in 48 hours, i.e. on friday but later when I only called what is the status of vehicle that time informing me about painter or concerned staff is on leave and Saturday at any cost will get vehicle.

On saturday morning around 11 am I called and he said around 2 pm will let you know delivering of car based on availability of driver, but time is passing like anything, 2 pm over, 3 pm over, 4 pm over 5 pm over, still no information from the Maruti service center. I called at 5 pm he was replying I had many customer at the moment also I have customer, not available driver too, hence please come down to the service center and collect the car, actually earlier I clearly told him in the noon I will be out of home and not able to collect the car to deliver it... but he was keep saying and at least if drivers not available personally will delivery to the nearest place from there he requested to collect the car for this I have agreed. Till 7 pm I have waited for him, that I tried to call up him.. but fortunately he has turned off his cell... due to this reason inconvenience caused...

This what kind of service providing by Marti Suzuki? how can I claim the composition from them? to paint one bonnet really 4 to 5 days is required?

I don't understand this.

Company: Maruti Suzuki, Swift VXI
Country: India
State: Karnataka
City: Bangalore

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