Maruti Suzuki Zen Estilo
Harrased by the service

To,

The Director

Maruti Suzuki

Sir,

i had given my Maruti Suzuki Zen Estilo for some minor repair on 25-aug at Asia's biggest service center for maruti suzuki in naraina new delhi. When i gave my car for the repair they had given me the estimate of Rs.20000/ but afer some days the amount move upto 40000/ it was really shocking for me when i asked them why are they taking that huge amount from me for the minor repair they told me that the whole engine fo your car will be overhauled as well as the head had to be also changed first of all how could it be possible that the engine had to be overhauled when the car is just 3yrs old and just 25000kms had been run and also the average running of my car is just 20kms a day but as i am facing so much of problem without my car i agree to pay the same and i again visit the service center to collect my car as (the time given by the engineer) they told that the break pedal will also be changed worth Rs4500/ as well as i will get my car in the month of November as there deputy manager (Mr gupta) is on leave if these all things had to be changed in just 3yrs just the body is left i am very harrased by the service as well as whenever i had call ar visit the staff had also misbehaved with me. So, I want that some serious action had to be taken on this. Details of my car are mentioned below:

Owner name: Rajiv Gupta

Registration no: DL 2F HC 0034

Make: Maruti Suzuki Estilo

Model: 2007

Contact No; 9212492124.9266166666

Regards

Rajiv Gupta

Company: Maruti Suzuki Zen Estilo
Country: India
State: Delhi
City: West Delhi

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