Maruti Swift
Irresponsible attitude

Dear Sir,

Ref: Engine No. D13A1434549

Reg No. KL02AE 8899

Due to an accident occurred, I had given my vehicle to M/s Sarathy Automobiles, Kollam for repair. At the time of giving vehicle they told me that, it will take one week for repairing my vehicle. Due to simple reasons, they have given my vehicle after two weeks. During the tenure of my vehicle in the workshop, they have handled my car with utter careless manner. During my visit to know the progress of the work, I found the front bumpers was scratched and while I en quire about this, they told that it was happened unknowingly from their side. At the time of delivery (after completing the painting works), deep scratches were found on the right side fender portion and it is still not rectified. Even after finishing all the works, the doors were found to be not closing properly, improper alignment of doors, paint on seats etc, were found. It is worth noting that all these complaints occurred due to improper handling of my vehicle and also due to irresponsible attitude of the workshop personals. I request you to kindly do the needful. Thanking you

Dr. Shafi. K A

Associate Professor

91 94474 62274

Company: Maruti Swift
Country: India
State: Kerala

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