Maruti Swift Dzire-VDI
Functioning problem-Stops any where any time

To, Dated. 18/10

Contact@maruti.co.in

For Kind Attn: The Managing Director For his intervention in the matter to save a 79 year old senior citizen from further harassment.

Maruti Suzuki India Ltd.

Gurgaon (Haryana)- India

SUB: FUNCTIONING PROBLEM IN SWIFT DZIRE–VDI, REGISTRATION NO. UP 16 Z 8570, CHASSIS NO.

250047, ENGINE NO. 1384002.

REF: MY LETTER DTD 10/07 and 19/08 ADDRESSED TO MR. PANKAJ NARULA, EXECUTIVE

OFFICER (SERVICE). (COPIES ENCLOSED FOR READY REFERENCE) AND EMAIL COMMUNICATION TO contact@maruti.co.in DATED 03/09 AND SUBSIQUENT REMINDERS AND EMAIL 30/09.

In continuation of my letters under reference, the vehicle handed over to Rohan Motors, Noida on 03/09 was given back to me on 07/10, after a period of 34 days.

This time the repair work was done under the guidance and instructions of Gagan Eash, Senior Service Engineer of Maruti Suzuki Ltd. But the 34 days repair work by senior service engineer proved futile. The Vehicle stopped again three times while going to office on 12/10. The vehicle again was sent to Rohan Motors, Noida 10th time the same day. The vehicle also stopped in the trial runs by the service engineers.

When during the period of 34 days the fault of the vehicle could not be rectified by a senior service engineer of the company’ the fault is intricate and irreparable. Hence the vehicle should be replaced immediately. The needful should be done at the earliest otherwise I am left with no option other than to take the issue to a consumer court.

Hope the needful will be done at the earliest.

Thanking you.

Yours Sincerely

C.S. Varma

D-121, Sector-26, Noida –201301

Mob. 9350008863

Company: Maruti Swift Dzire-VDI
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

  <     >