MARUTI UDYOG LTD
Iregularities in service of my car at hercules automobiles trivandrum

Hi there

I am an owner of Maruthi Swift Vdi with registration number KL01 AS 3099.I have been doing service with Hercules Maruthi service centre Trivandrum. There was a repair on my clutch sensor (as it was not working) and asked them to do it on extended warranty and they refused to do because the 20000km was not done in a maruthi authorised centre. And there was a noise from inside, I took it to the station where they told, it is regular with maruthi swift vehicle..Again I was forced to take the car to the service centre after 5 days they told there is problem with the suspension and tightness in the power steering which has to be rectified. Sir this problem was told to them regularly by me to advisers from 500 kms and they told its regular with Swift car. I told them my friends have swift which doesn’t have the problem, they wont listen to us and tells me it with all Swift cars. So they asked me whether I need to do the work I told them not to do and told them its problem with the bearing of left rear wheel. And they released the vehicle and in the billand history sheet they wrote Left rear bearing problem. Sir you tell me actually what I should do. They cant find out what is the problem and they don’t have experienced technicians. They want us to tell them what is the technical problem.

More over the 3 rd gear play is more I complained from first service they even told me they cant do any thing which is with all the Swift vehicle. Please advise. Looking for a positive reply from you.

Regards

DR DILEEP SINGH

Company: MARUTI UDYOG LTD
Country: India
State: Kerala
City: Thiruvananthapuram

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