MARUTI UDYOG LTD
Re charging for the service already paid

I have a paid service at T.R.Sawhney Motors Pvt. ltd., B-5, Industrial Area, Phase-I Badli (Opp. Sector-18), Rohini, Delhi-110042 on 21/12. My paid service cost was Rs 850 which includes all the taks done by technician including general inspection, washing etc. But at that time my Ac was not checked as they told me that the technician was not available, but promise me to bring back the copy of bill paid (Cash Memo No.:BC10012247) on that day's serivce i.e., 21/12 after one week or later and inspection of the Ac will be done.

I have reported them on 05/02 for general car wash which I paid them Rs 250 (Cash Memo No.: BC10013693) as per rule but when I demanded the checking of Ac they charged me Rs 100 for same. On presenting the bill, the Branch Manger Mr. Sanjeev Taneja denied the request and urge to pay the same. According to the DRIVER'S MANUAL WAGON R, Rule 1 Page 6-6, Ac should be checked on every 20, 000km has per the service, but they have asked me to pay again for the untouched task which they left.

I have also file complaint in the Maruti Complaint Forum (complaint no. 2192442873) but no action has been taken yet.

Company: MARUTI UDYOG LTD
Country: India

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