MARUTI UDYOG LTD
FED UP WITH MARUTI SUZUKI'S CUSTOMER SERVICE

I have just driven my Maruti Swift Petrol 20, 000 kms and till now my experience with Maruti is pathetic after buying this Petrol Version of swift it had several manufacturing complaints which I am facing till today and Maruti Suzuki have no shame at all, they close my complaint without even approaching me, service after sales is unbelievable you have to always run and in return your complaint will be taken for granted and you will recieve unnecessary excuses from Maruti TSM and from the dealer as well, I am facing a severe Issue with My vehicles clutch which has got hard and I have just driven my vehicle 20000 kms the condition of my vehicle is excellent have got it serviced on time and I drive it in a very smooth way however I am not at all satisfied with Maruti's customer service My complaint has been closed yesterday without any resolution, Is this the way Maruti Suzuki deals with Its customer Issues, I am regular Maruti Suzuki customer since 1990 and have not switched over to any other brand than Maruti Suzuki till now, however now I think I should never buy Maruti vehicle after this bad experience.

Company: MARUTI UDYOG LTD
Country: India
State: Haryana
City: Faridabad

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