Maruti waganor (new model)
Eplacing of front power window machine

Bought the new waganor (UP16Q1779) in end may from Rohan Motors, Noida, On 1st Aug morning when it was pouring suddenly the driving side window slips in. I take the car to the ROHAN MOTORS (Noida sec-1) work station, as the car was purchased from them, at 9:55 a.m (mileage1278). I was told that the front power window machine needed to be replaced and as the motor was not available they would change it in 7days. My cash memo no -BC10008601, job card no: JC10014751, the SA name is -Devender. But nothing has happened till date. I keep on calling Mr. Omveer, supposed to be a Service Assistant (9891224291) he always says he will call back in 5min. but never calls back. On the 14th Aug i spoke to Mr. Omveer, he asked me to come to Rohan (noida) on the 16th morning as the part had arrived. We went on 16th morning and met the Service Center Head Mr.rohit Khattar. A, job card no: JC10016414 was made, After waiting for 1hr30min we are told the part has not come. Today, I again spoke to Mr. Omveer at 9:55 a.m today, as usual he said he will call back in 10 min.still waiting for his call. With way its pouring, the window has sliped down a bit, which rohan people had tighed with string, the rain water is coming in and on the circuit, which may damage the entire circuit. Who will bear the cost, if the circuit gets damaged? I will not bear the cost of it. Its a most irresponssible behavior of th ROHAN MOTORS (Noida sec-1). Maruti Udyog should take strong step against them. It cannot be, that a part is not available for so long.and the attitude of people of Rohan Motors ia not commensurate with the so called Customer Service hype of Maruti.

Company: Maruti waganor (new model)
Country: India
State: Uttar Pradesh
City: Ghaziabad

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