Mega Cab
Non availability of Car post confirmation

Dear Sir

I had booked for mega cab service through their internet portal www.megacab.com on 5th June. The details of the travel booking are as follows:

Pickup Location: Divine Hospital, Beliaghata

Drop Location: Prempushp Apartment, Liluah

Date and Time : 6th June 8:30 AM.

I got a confirmation sms from Mega Cab stating that the booking has been confirmed and my booking no. is KOL0099 on 5th June at 8:30 AM.

The cab had been booked for taking back my new born child and my wife from hospital to my place.

However, at around 8:00 AM on 6th June someone from Mega Cab called me to inform that the Cab cannot be made available as there are no free cabs at this moment. When I explained to him that the booking had been made yesterday wherein I had received a confirmation, he stated that this is a subjective confirmation.

I would like to bring it to the kind notice of the authority that neither at the time of booking nor the confirmation sms provides this information.

With great difficulty I could manage to get a car to take back my son and wife but the Trauma I underwent was simply unwarranted.

I would like you to take action against the company for providing misleading information and harressing the customers.

Company: Mega Cab
Country: India
State: West Bengal
City: Howrah

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