Meru Cabs
Did not provide cab for a confirmed booking

I have booked a meru cab on the net on 5th sep 2011 at 2 pm my journey was 2 hours later at 4pm from yesvantpur to banerghata (Booking Ref No-7537136). My cab request was accepted.

My mother was supposed to come from kolkata on Duranto & she had some problem in her knees so I could not take any chance so I called up the meru people & they confirmed that my cab is booked & I will get the details 20min before the journey time. Till 3:51pm I did not receive any messages. so I called the meru number again, they said your booking is confirmed will give the details just now. At 3:54pm a call came to me from some meru guy & he said that they cannot provide me with the cab. At that time when the train has almost reached the station & only 4 minutes before my journey I was totally lost & did not know what to do. The train arrived and the irresponsible act of the Meru Cab caused me so much harrassment that I cannot describe. I am new to this city (only 3 months old) & I was totally confused what to do with my ailing mother.

Company: Meru Cabs
Country: India
State: Karnataka
City: Bangalore

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