Meru Cabs
Deficiency in Services

It is very disappointing that Meru cab driver tells me 30 minutes before the pick up and that too when I call him up that he will not be able to come. No further explanations are given by him. He asked me to speak to the call center. Then I receive a call from Meru Call center and I explain the entire situation post which I was transferred to the complaints department. I was told some action would be taken, but I am yet to hear about it. Attaching a copy of the email body.

Meru Cabs

Meru Cab Booking Status

Dear Saikumar,

Your Booking Status: ACCEPTED*

Your Booking Ref. No.: 7197886

*We have accepted your cab request. Cabs are assigned 20 minutes before travel time. We will send your cab details by email and SMS once your cab is assigned.

Your Booking Details:

Pickup Time 20 Aug '11 at 10:20 AM

From Mira Road

Company: Meru Cabs
Country: India
State: Maharashtra

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