Delta Airlines
EXCESS FARE

I WANTED TO BOOK AIR TICKET FOR MY MOTHER ON DELTA AIRLINES FOR ROUTE MUMBAI (INDIA) TO BOSTON (USA) BACK TO MUMBAI (INDIA). I WAS PLANNING TO BOOK TICKETS DATED MARCH 02 FROM MUMBAI TO BOSTON AND RETURN ON AUGUST 08 FROM BOSTON TO MUMBAI. TO MY SURPRISE, THE RETURN FARE WAS QUOTING $1850.

MY FAMILY MEMBER HAS ALREADY BOOKED TICKET FROM BOSTON TO MUMBAI ON FEBRUARY 09 AND RETURN FROM MUMBAI TO BOSTON ON MARCH 02 ON DELTA AIRLINES AND THEY HAVE PAID $1310 PER ADULT.

I WANT A JUSTIFICATION FROM AIRLINE WHY ARE THEY CHARGING SUCH A HIGH FARE FOR AN ADVANCE BOOKING DONE 6 MONTHS BEFORE TRAVEL DATE AND WHY THIS DISPARITY IN FARE PRICE ON THE SAME SECTOR. THE DISPARITY IS TO THE TUNE OF $500. SECONDLY, DELTA AIRLINES WEBSITE DOES NOT DISPLAY FARE IN INDIA RUPEES WHEN BOOKING IS TO BE DONE FROM INDIA. THIRDLY, IN THEIR CURRENCY CONVERTER, THEY DO NOT HAVE CONVERSION RATE FROM USD TO INDIAN RUPEES.

THEY HAVE FLASHED AN ADVERTISEMENT ON THEIR WEBSITE "BEST PRICE GUARANTEED" WHICH I BELIEVE IS JUST A FARCE.

KINDLY GIVE ME A JUSTIFICATION FOR SUCH INDISCRIMINATING NATURE OF AIRLINES TOWARDS FARE PRICING.

BEST REGARDS,

SOMESH VAIDYA

MUMBAI - 91 9819161117

Company: Delta Airlines
Country: India

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