Accenture
Not supplied on Agencies prescribed dates

This is to bring to your kind notice that I have to strugle days together to acquire a filled-gas-cylinder from my HP GAS agency: RATNA AGENCY, KUKATPALLY, Hyderabad (Phone No. 0400942, 0400938, 040-23054003, 0400151). It is not supplied on the dates been prescribed by the agency, at the time of booking. I am writing this complain after an experiece of repeated such acts of harassing attitude of the agency.

In current such a case, I booked the cylinder on 15.01. I was prescribed 10 days time with wait list on the date of booking (by phone). On 25.01.2010 and every day thereafter I am reminding the agency to supply the gas. But the agency just go on giving assurance that it will supply it on the next day. Today is 03.02.2010 still I am gas less. We are the family of out goers on duty on normal office days only after 4 O' clock (after noon) one of us could be at home. The agency does not pays heed to our request.

Apparently the agency is run under whims of the Delivery-Boys.

This is a request to the Authority to take immediate action on the agency

Company: Accenture
Country: India

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