Checked in Luggage - Malayasia Airlines
Missing valuables worth $800 from my checked in baggage

Hi,

Valuables worth AUD$800 from my checked in bag have gone missing. I flew on the 10th of November from Melbourne, Australia to Bangalore, India. Its suprising that an airlines that we have travelled with for the past 5years has been so careless about baggage handling. I'm hoping someone will get back to me regarding the same. Its been 5days snce I have lodged a complaint at Malayasia Arilines website and nobody has got back to me about, it.

My attempts to contact the Malaysia Airlines Bangalore has been fruitless as people there dont take things seriuosly.

I travelled from Melbourne Australia to Bangalore India on the 10th November with Malayasia Airlines. (Flight No. MH 148 and MH 192)

Below is the list of things that have gone missing from my bag.

1) GHD Hair straightner

2) Visage Hair Dryer

3) Natio Body Wash

4) Mustela Body and Hair Cleanser

5) 3 cans of Olive Oil Spray

6) Accucheck Sugar level testing stripes.

7) Accucheck Sugar testing needles.

8) My 3 month olds Feeding Bottle and Food Dispenser (Heartless Humans dont even spare that huh!!)

These valuables have been very dear to me and this has caused me to have second thought about travelling through Malaysia Airlines.

The worst part was we werent even provided with a Bassinette for my 3month old inspite of booking one.

Hoping somebody will get back.

At the Bangalore, India office of Malayasia Airlines people dont bother taking things seriously. One staff played up with me (inspite of being patient and polite). She provided me with wrong email id. My request to connect to the right authority has gone unheard of for the last 3 days. Finally a lady speaks to me asking to not hold her on the phone "morning morning" :D as she is too busy... It took her 3days to get back to me with this answer?

Malayasian Airlines boasts of the highest level of Hospitality... in the end... all it did was cause was a whole lot of distress.

I'm posting this incident on the net so that more people are aware of how "responsible" the staff at Malayasia Airlines are. Beware.

Regards,

Sushweta

sushweta.supreeth@gmail.com

Company: Checked in Luggage - Malayasia Airlines
Country: India
Site: malayasiaairlines.com

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