Octavia skoda
Ignoring customer complains

I purchased a skoda in 2 nd week of Aug and immediately brought to the dealers attention about light scratches on the windscreen which are not easily visible unless one looks really hard. The dealer nor the Company oficials have responded to my several e-mails and one Mr Sudir Srinivas had the audacity to tell me blatantly that I was free to go to the Consumer Forum as his Company had a team of lawyers at their behest to handle customers complaints like mine. I requested hiim for e-mail addresses of all Skoda Top Officials in Sales, Marketing & Service sections in India & Europe too. The Company definitely has an attitude problem and it has travelled down to the Service section which is not at all interested in solving customer problems. Will the India Boss of Skoda plz look into this matter or is persecution and disrespect for Customers a way of life at Skoda India? I intend to pursue this matter till it reaches a logical and legal conclusion.

Aslam Damania - Goa

0091-9822138825.

Company: Octavia skoda
Country: India

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