Deccan Airways
Excess charge

I had booked a flight on 25th Janfot one adult, one child and one infant by their flight no DN 658 of 8th June on the Delhi- Mumbai sector, for a total value of Rs.5302.15. Subsequently I was told that the flight has been canceled and I can take the refund. As per their published rules, they are supposed to provide an alternate flight within one week, if available, but I was told that all flights were full.

Subsequently I booked for the same passengers one of their flight for 7th June at a substantially higher price (more than Rs. 3000/ in excess)

Obviously all the flights were not booked to the full capacity and this was only an underhand method to extort more money. Many complaints to the airlines people (Mr. Sommaiah) have not elicited an answer, leave aside the refund of excess charge. I have decided not to go for this airline in future and would advise other passengers also to avoid such fraudulent airlines

C K Malhan

Company: Deccan Airways
Country: India

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