Pasco Automobile Gurgoan
Car Servicing

Hi,

I purchased my Maruti VXI Swift car 9-10 months back and got it serviced from Pasco Automomobile, Gurgoan which was due to happen at 20000km. I went to the delear and they have made an estimate of 9000/- INR and asked me to come over next day. I asked service engineer "out of these line items which you have mentioned in budget what is avoidable at 20000km which is not mandatory". The service engineer said only Wheel balancing and alignment, rest all is mandatory. Then I went to the delear next day to take my car and asked him to show us the proof that all these are mandatory. He was only able to explain 50% items which he has mentioned. Rest he was saying it is not there after showing the same in service book. He was giving a stupid excuse that "I explained to you earlier about the features and functionality of every line item". I did not take his point and told him that just telling about feature of the service item does not mean that it is mandatory. What ever is not being mentioned in service book I will not pay.

I would rather never like to go back to same service station again for service who are befooling customer on daily basis and making money out of it.

Rgds

Amit Sharma

Company: Pasco Automobile Gurgoan
Country: India
State: Haryana
City: Gurgaon

  <     >