PEONIX HERO HONDA MOTORS
Poor quality of battery and poor respose from the dealers

I recently purchased passion pro with self start in the month of December, from the PEONEX motors, Beside Genpact, Habsiguda, Hyderabad. I got self start problem after the first service. I went to the workshop and informed them about the problem. After they checked it, I was told that battery is low and asked to get the battery recharged outside. As they suggested, I went to EXIDE battery service shop outside and gave the battery to get it recharged. After one day, that person from EXIDE service said, battery is not getting recharged, as the second cell from point is failed. I was informed that the battery has to be replaced. I came back to the herohonda workshop and inofrmed the problem and gave it to them. After 25 days, I was called to collect the battery. They fixed same battery. Then I thought that the problem might be solved. But after I went outside, I came to know that the problem remains same and not rectified. on 11the feb, I again came back to workshop. After he checked the responce form in which the statement was given that lying battery for long period was the problem, he said, the code of the statement was not matching with this battery code. I was asked to give the battery again, He takes care of it, he said. It has been 15 days over, I didnt get any response from them. presently I am riding the bike without battery from the date of first serivce. It is so horrible in the city. I am not satisfied with the bike and service. I am complaining as I lost patience in waiting for the battery. I think I can expect your reply.

My mail ID: grjchem@gmail.com

Mobile: 9948628789

My job card No in the work shop: 1200

Thank you

Company: PEONIX HERO HONDA MOTORS
Country: India
State: Andhra Pradesh
City: Hyderabad

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