Make My Trip.com
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Hi,

I wish to update on the false promo made by make my trip.com,

I wanted to visit varanasi to perform last rituals to my dad. So I decided to book a flight from chennai- varanasi and back to chennai (since they advert for the above destination), on visiting thier site, I came to know about the offer buy one get one. So I decided to book onward and return individualy and against making single round trip transaction, to avail this offer. before purchasing the ticket i confirmed with thier customer care, they said only Rs 1000 would be given as cash back. So I booked on 22 Novemer 2012 from chennai to varanasi for 13 December flight and booked the return ticket on the same day 22 november from varanasi to chennai for 14 December.

After booking the ticket, found that no cash back has happened in my account from Makemy trip.com, so I enquired the customer care, I was said that they would deposit the amount after the journey.

Today 27 December When I inquired the customer care for the same reason they say the travel date of free ticket must be 7 days after the booking date of free ticket.

I clearly explained her the booking date is 22 November and travel date is 14 December so it is more than 20 days, why it is not applicable to me and why you people gave me wrong info that 1000 would be cash back after journey.

Kindly help me to get right justice,

Thanks & Regards

Sathish

9841719556

Company: Make My Trip.com
Country: India
State: Tamil Nadu
City: Kanchipuram

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