Air India
Flight cancellation without notice

Dear sir,

I booked a ticket through a travel agent on Air-India Express-194 from lucknow to delhi on 28th december for three passengers. the ticket was booked for 7th feb and the pnr no was IX-IX06493023. The scheduled departure of flight was 04:35 hrs and was to reach delhi at 05:30 hrs.

since I had to go to madurai i had booked further ticket on kingfisher-2415 from delhi to madurai for 7th feb pnr no: IT-ESUJLJ. This flight was scheduled to depart at 08:50 hrs.

when i reached lucknow airport there was no sign of any fligt nor the air india counter was open. some of the airport staff told that this flight of air india is not operating since last one month. i contacted the travel agent who also felt sorry but told me that nothing can be done now and refund will be given later. since next flight to delhi was at 09:00 hrs I along with four four other passengers had to leave my flight from delhi to madurai.

I had to travel from lucknow todelhi from king fisher flight to delhi at an extra cost of Rs 10000.00 and had to wait full day at delhi to take another flight to Chennai that too at a higher rate and around Rs 9000.00 was deducted from my previous booked ticket to madurai all because of careless attitude of Air India and not informing me in time about the cancellationof flight. while booking the ticket on 28th december 09 they sent a confirmation message on mobile as well as on my e mail. The concerned authorities should be asked to privide for my wastage of time and money and harrasment to my family.

Company: Air India
Country: India

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