FedEx
Unprofessional/false assurances from fedex damaging business
- 05-03-2011
- 31
A shipment was expected to reach us on 26th april, I am writing this on 3rd may. it has been stuck in Delhi due to some reason, which we are never told exactly what the reason is. Every day we are told someone will contact us in few hours but NOTHING happens. To make the case worse fedex website says our shipment is in MUMBAI now, but the customer care says it is in Delhi. For a shipment addressed to jodhpur, it is strange if the shipment is in Mumbai.
Amid all this frustrating handling of shipment at fedex end, we are incurring a huge business loss.
Tracking number: 797006308661
Company: FedEx
Country: India