First Flight
Letter reached to different place and then returned to me

Sir,

I booked a letter carrying some important bank documents, to SILIGURI (Darjilling), West Bengal on 07.04.2008. from Muskan Communications, Lanka, Varanasi.

It did not reach to the destination within 4 days. So I enquired the local office, where the lady in charge told me that she will look into the matter. After 2 more days, I was told that the letter could not be delivered, as the address could not be located. Since I had mentioned the phone no. of Siliguri, so the lady told me that the phone call from their Siliguri office was not attended at the address.

Now, when I checked the status of the letter at their site, http://www.firstflight.net, with my consignment number, J63143867, it showed that the letter had reached "Sigampettai" in place of Siliguri.

The letter was ultimately returned to me on15.04. with the comment that address could not be located.

Needless to mention that I sent the papers again through speed post and it has been received also.

When I told the lady in charge that I want my money Rs. 75/- back, I was told that the money can not be returned as the address could not be located. As per her statement, since the letter reached Siliguri and it was tried to be delivered also, I have no claim on the refund.

But my question is that since it did not reach Siliguri, but it reached Sigampettai, so I should get beck Rs. 75/-.

I am copy pasting the consignment details as proof:

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Track your Shipment

Consignment Number Booking Date Origin Destination Status Receiver Delivery Status

Time/Reason Date

J63143867 7-Apr varanasi sigampettai Return to origin Address Insufficient 11-Apr

Date Serving Location Status

07-Apr Varanasi Despatched From Origin

08-Apr Kolkatta Arrived At Hub.

09-Apr Kolkatta Despatched From Hub.

08-Apr Lucknow Arrived At Hub.

08-Apr Lucknow Despatched From Hub.

10-Apr Sigampettai Late Arrival Of Load At %%_ Am / Pm

11-Apr Sigampettai Departure From Destination (RTO) - Address Insufficient

12-Apr Kolkatta Arrived At Hub

12-Apr Kolkatta Despatched From Hub

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I shall be thankful, if I get back my money.

Thanking you,

P K Mukherjee

Associate Professor

Department of Electronics Engineering

Institute of Technology

Banaras Hindu University

Varanasi - 221 005

09451721254

pradeepkm2002@gmail.com

pkm@bhu.ac.in

Company: First Flight
Country: India
Site: www.firstflight.net

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