Hero Honda
Poor service!

I want to complaint about the Hero Honda Showroom (Nikhi Motors), which is located in karnataka, Bangalore. I booked HH glamour with disc brakes on December 12. The next day, that is December 13, a representative of this showroom gave me a call and told me that the stock has arrived and I should come and pay the down payment, so I dropped to the showroom and inquired about the vehicle. They told the amount to be paid and took the cash. After receiving the cash, they are informing me that they do not have HH glamour with disk brake so asked me to go with the drum brakes. I told them that I want only HH glamour with disc brakes, so they told me to wait for two more days. I waited and waited for at least two weeks. After two weeks, when I reached the showroom, they are informing me that there is some problem with the HH glamour bike (disc brake), so the company is not willing to send the consignment of HH glamour disc brake from Dehli, so go with drum brakes. I told them I don't want the bike so refund the amount, but they were not ready to refund the amount and started pursuing me to go with drum brakes. Is this the way that a company handles a customer.

Company: Hero Honda
Country: India

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