Jet Airways
Cockroach on food tray

I was traveling by jet airways flt no 9W327 on 31st July. There was dead cockroach on the food tray. It was disgusting and nauseating. Incidentally i was traveling business class. I had given my comments in the feedback document on the same day.

There has not been even a courtesy call from Jet Airways on this issue even thought more than 15 days have lapsed from the incident date.

I am not sure whether customer service is upmost on their schedule as their website does not even contain a provision for registering complaints.

Shivramkrishnan.h

vice president

essar steel ltd, india

Company: Jet Airways
Country: India

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