Maruti Udyog Limited
Poor paid servicing

I recently got my ALTO car serviced at Uma Motors (authorised maruti service centre) in Mathura. I gave the car at 0930h in the morning on 27 Jun. There were specific things required to be done namely The boot used to open on its own hence it required to be repaired, AC gas was to be checked, a door had a rattling noise and a tail light had to be changed. In the evening at 1730h when I went to pick up my car I found that the AC gas was not yet checked.and was assured that the everything had been done/ repaired. I paid Rs 2000 for the servicing. Initially I was told that I would not get a bill as the machine was not working. When I made a little NOISE the machine started to work by MAGIC!! As per the paid servicing polish was also part of the deal but in the evening I had to run around to get someone to wipe the polish as it seemed everyone was in a hurry to pack up Next day enroute to Delhi the boot opened on its own five times!! The rattling in the door continued..I was indeed horrified to see the callous attitude of the staff at UMA MOTORS, MATHURA seems its time to change the car and the brand where one gets some service and its not PURE BUSINESS!! Sachin

Company: Maruti Udyog Limited
Country: India

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