Apollo Tyres
Manufacturing defect within warranty period

Cars & Transport

Hi,

I purchased Astra Hyundai i-20 which came with Tubeless Apollo Tyre (warranty period of 1 yrs).

After using it for few months less than 400 kms one of the Tyre developed an Air bubble, which shows

air entered inside it.

Forwarded my complaint to Korba (Chatisgargh) Hyundai showroom who refused to take it and told me to contact Appollo Tyres agency Bilaspur (nearby city) directly, after waiting for more than 2 months Apollo Tyres sent me a letter saying that its not manufacturing defect so it can't be covered in warranty period.

Since I've driven less than 400kms in neat road without any mark of cut and other bruises on my Tyre or any other mark, Apollo company is not taking its responsibility of owning it as "Manufacturing Defect" where Air Bubble developed which means Air is entering inside tubeless Tyre.

A very irresponsible explanation on Tyre company Apollo's part was frustrating. How can I take this matter since my Tyre is under warranty period of one yrs, Moreover Apollo Tyre website doesn't have helpline line number or any other complaint number along with email where customer can contact them,

Kindly suggest!!

Plz help me out!!

Regards,

Praveen.


Company: Apollo Tyres
Country: India
State: Chhattisgarh
City: Korba
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