Apra Auto (India) Pvt Ltd
Unauthorised billing

Unauthorised billing

I put my complaint again where no action has been taken till date.

The detailed complaint is as under:

I got my car serviced from Apra Auto (India) Pvt Ltd. F-85 Okhla Phase - I New Delhi on 14/12.

It was a routine service as I didn't have any problem in my vehicle. I was charged Rs.14616/- under invoice no. BRO09004606. I was handed over the vehicle at 7:30 pm, when there was no body available to show me for what I have been billed. As I had no option but to pay the bill at that point of time, I paid the bill and left. I felt cheated as these repairs and parts were not required to be replaced but there was nobody to listen to me. Further to quote an example I was charged for battery water which was not required in my vehicle as it has a sealed battery. The said bottles were used in the other vehicle in my presence. So I feel the mechanic Mr. Manjit repaired some other vehicle in between for two hours at my cost.

I have written to the customer care of the company also but no response has been taken by them till now.

I am forced to knock at your door to look into the matter so that innocent customers are not cheated by the workers of these big companies for their selfish interest

Company: Apra Auto (India) Pvt Ltd
Country: India
State: Delhi
City: South Delhi

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