Deals and You
Failure of Service and Support

Hi, This is pretty serious. I bought the deals from you Deals and you for movie tickets and the validity of the service was till 13 August now all of a sudden you decided to reduce my validity to 31 July and the Helpline is a disaster as always.

Nobody wants to help and cannt even call you for the assistance. When i first called the systems were down. Today i had a family plan for going to movie and nobody was picking up the phone at the vendor that you mentioned Movietime Rajouri Garden and when i called you for the validity, I was told it will take 48 hrs for any response and gave me the number of the vendor and that number gave me another number after trying several attempts on that phone number. The next number i recieved from them doesnt work either so i called Deals and You and got the response that i will hear from their team in 48 hrs again.

Now my deal is about to get expire according to you and i cannt use it between friday and sunday and i havent used it in 2 weeks and the 4 week offs that i had on monday and tuesday just because of your service.

This is highly unacceptable and the representatives said that the amount paid is non refundable. So this is cheating by Deals and you and a failure to deliever service. Although the amount of Rs 1050 is not too small but what is not right is not right and i will stand for justice. I am harrassed and denied service here and this is not good after being a customer with the Deals and You.

Deals and You being a reputed company should stand for their reputation and acknowledge my feelings as a customer and provide me some good resolution sooner they can

I am feeling highly Cheated and Harassed as a customer with the treatment i had from Deals and You after what i have to go through today. Please suggest what i can do to resolve this problem

Thanks and Regards

Ashish

order# 174380

9971381186

Company: Deals and You
Country: India
State: Delhi
City: North West Delhi

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