BagItToday
Non-Delivery of goods

My order number is 998661090. Which was delivered to wrong address. They also delete my address from profile. Now they are not sending the good back by saying that Aramex has not yet delivered back however on the Aramex site fact is following. They are expecting a updated information to reschedule delivery while bagittoday is not updated information on that and expect goods back from Aramex to resend it again. There is lack of coordination and focus on the customer's complaint at all and just send standard mail templates for false assurances and excellent service promise. Now i doubt that they even they will send to updated address or will make same mistake again.

Location Date Activity

Ahmedabad, India 09/28 01:17 PM Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled

Ahmedabad, India 12:49 PM Shipment to be Returned to Shipper

Ahmedabad, India 09/27 12:40 PM Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled

Ahmedabad, India 10:53 AM Shipment Out for Delivery

Ahmedabad, India 09/24 10:58 PM Shipment on Hold

Ahmedabad, India 12:00 PM Attempted Delivery - Incorrect or Incomplete Address / Delivery Rescheduled

Ahmedabad, India 11:16 AM Shipment Out for Delivery

Mahipalpur-Main office, India 07:20 AM Shipment Forwarded to - Baroda, India

New Delhi, India 03:36 AM Shipment Record Created - Full Record

Mahipalpur City, India 03:00 AM Shipment Forwarded to - Mahipalpur City, India

Mahipalpur City, India 12:04 AM Shipment Received at Origin Facility

Mahipalpur City, India 12:02 AM Shipment Received at Origin Facility

Company: BagItToday
Country: India
State: Gujarat

  <     >