Big Bazaar - Ameerpet branch
Customer humiliation and poor service

The incident occurred with me today in the mall has left me very depressed, humiliated and Public embarrassment Hence kindly assist me to escalate this matter to the right authority and get me justice as I am deeply upset with this case.

On 28th July I came to Big-bazaar (Ameerpet branch) at around 5:30 PM and after billing all my articles just as I was stepping out of EXIT gate, the alarm beeped, and everybody was staring at me with weird look. The security guy started checking my articles… (My reputation was at stake infront of public) to realize that it was mistake of billing guy for not removal of Magnetic tag. I asked them to call the supervisor and compensate for my embarrassment and possibly reimburse my bill. The surpervosor came and said he will process the request, then the made me wait near the counter for more than an hour, later when I asked then what is happening, they said they will return me money in a while but not the articles which I had shopped. Else pay the money and take back your articles, which will take another half n hour.By this time it was already 10: 15 PM and being single girl I cant tolerate to stand back in the store and fight at the closing time of store where as it was the fault of store guys NOT ME. But the supervisor Mr Ali khn and the manager B Hari was too rude to me and humiliated me infront of public.

I am a reputed person (employee of HSBC) and they humiliated me publically wasting 5 hours of my time and causing extreme reputational harm to me. And also denying to return me the articles which I had shopped.

I want them to compensate me for the reputational and financial damage caused to me.

Below is the list of Bill details

Date : 28 th July

Store name: Big Bazaar – Ameerpet

INV numbers: 008815, 118814, 008813

Bill Numbers: T41/7041 T41/7043 and T41/7042

Company: Big Bazaar - Ameerpet branch
Country: India
State: Andhra Pradesh
City: Hyderabad

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